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You may have noticed our updated logo on the website and on our products recently- this is the first step in a redesign of our products and our website.

The products themselves will remain exactly the same, but we have focussed on sustainability for our packaging choices, to lessen the impact of our products on the environment. 



Our bottles are PET plastic, an easily recycled plastic via kerbside recycling. Our grey bottles are 100% recycled plastic, and we will be increasing the % recycled content in our brown bottles too. Our new labels are paper based: this means they are easily separated from the bottle during recycling, and do not contaminate the recycling stream, unlike plastic labels.

We use eco-friendly bags and cardboard packaging with paper-based tape, so you do not have to take the tape off before recycling or composting!


Our own products are locally made, supporting UK businesses, and ingredients are either of UK origin or bought in bulk where they are sourced from outside the UK (like our neem oil).


If you have any feedback on these changes, please email your suggestions to or call the office on 01633 263567.

We're very excited to roll out this new change and start the next, sustainable chapter of Serendipity Herbals with you!

The Neemteam

Natural, effective and safe products for you and your pets

We aim to stock a wide range of effective and safe herbal products for both humans and animals. Many people would rather use natural products and avoid the 'chemicals' in many creams, shampoos and conditioners. A quick glance at our many reviews will show how effective completely natural ingredients can be.

For many years we have specialised in the use of neem. The neem tree is a native of the tropics and sub-tropics and there are many and varied uses of the fruits, seeds, leaves, bark, oil and root.

Have a look at our 'All about neem' section for more detailed information about neem and its' many uses.