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Corona Virus - Covid 19

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Coronavirus and Brexit update (May 21)

As a family run business we are currently operating as normal. Packages sent by Royal Mail may take a little longer than normal to arrive and we appreciate your patience at this time. We hope all our customers stay safe and well in these difficult times.

Shipping outside the UK (Including Republic of Ireland)

We are still delivering to the EU post Brexit. Please be aware also that although orders are shipped net of UK taxes, the EU will collect taxes and a handling fee before releasing the order. Please provide a mobile number and email address so that EU Customs can notify you regarding payment. 

If you have any doubts, please send an email to sales@theneemteam.co.uk

Thank you for your patience and custom as ever.

Serendipity Herbals

Returns

Thank you for shopping at Serendipity Herbals Ltd - The NeemTeam. We want you to be pleased with your purchase every time you shop with us. Occasionally you may wish to return items so please look at our returns policy.

Books and literature If for any reason you are dissatisfied with items you have bought from us you can return them in their original condition within 30 days for a full refund.
Other items We accept the return of other items only if they are unopened and in their original condition and are returned within 30 days.
Defective items You can always return items if they are defective for a full refund or replacement. Please note that you can only return opened items if they are defective.
Delivery charges for returned items If you are returning an item because it is defective or because we have sent it in error we will refund the delivery charges incurred in sending the item to you and your reasonable costs in returning it to us. Otherwise you will be responsible for these charges.
Returning items 
To return an item please contact us quoting your Serendipity Herbals NeemTeam order reference number and we will explain how to return the item.
Cancelling an item Under the terms of the UK Consumer Protection (Distance Selling) Regulations you have the right to cancel the contract for the purchase of any item within 7 working days of delivery. We cannot however accept cancellations for items which have been opened.
Orders placed from outside the UK If you choose not to pay for Airsure or International Signed For postal service, we cannot be held responsible for lost or undelivered items. We also cannot be responsible for items impounded by customs or any additional duties payable.

 

Latest Products
Pet Remedy New Home Kit

Pet Remedy New Home Kit£0.00

Neem and Hemp Conditioner£7.50

Combining Neem and Hemp to give a conditioner that is moisturising and nourishing for dry scalps

Bottle pipette£1.10

  (3)

Proflax Golden Oldies

Proflax Golden Oldies£13.95  -  £36.95

Ideal for mature dogs who require extra support of the joints, heart, brain, kidneys, liver and digestive, circulatory and nervous systems. Suitable for all breeds.

Proflax Healthy Heart

Proflax Healthy Heart£13.95  -  £36.95

Proflax Healthy Heart is a premium 100% natural superfood supplement that contains 7 fantastic high strength active herbal tinctures

Proflax Kidney Care

Proflax Kidney Care£13.95  -  £36.95

Your dogs kidneys maintain normal concentrations of salt and water and filter out waste as urine. Kidneys also help to control blood pressure, aid in calcium metabolism and sustain phosphorous levels.